Everything you need to run New Day on a ward: guides for families, staff, and the ward manager.
How to send messages, photos, music and memories to your loved one.
Whoever manages the resident sends you an SMS with a personal invitation link. Open it on your phone.
Enter the phone number the invitation was sent to and the SMS code you receive.
You can set a password to sign in next time without SMS. In management: "Set a sign-in password".
The message shows with the name, relationship and photo from your family card.
In management tap the "Messages" card.
Send text, a voice recording or a video. To record, tap to start and tap again to stop.
The tablet checks for new messages about every half minute. Depending on the setting, the resident taps "I got the message", or messages move to the archive when opened.
In management → "Family cards" choose the relevant card.
Title, text and date; you can add photos.
The memory belongs to that family member and appears on their card on the resident's screen.
In management → "Photo gallery" upload a photo. From your phone you can pick up to 10 at a time. Photos up to 8MB, video up to 40MB. iPhone HEIC photos are not converted and may not open on Android — JPG is safer.
In management → "Music" add a YouTube link or an MP3 file. It plays from the resident's music screen with one tap.
In "Family cards" add a clear face photo, name and relationship (e.g. "your daughter") so the resident recognises you in messages and games.
Date, time and weather (date only if weather is unavailable), with buttons for messages, photos, music, the day's schedule and family.
If read-aloud is enabled in settings, a read-aloud button speaks the text; automatic reading is also available.
Memory games include "Who is it?", "Pairs" and "Family tree" using family photos. The final screen has buttons such as "Call me".
Our support team is available by email every day. Happy to help with setup, pilots or operational questions.
support@new-day.app